Salesforce Administrator, US (Remote) ID-2384

December 2, 2024

Linnworks is looking for a Salesforce Administrator to join our global RevOps team!! This role plays a critical part in developing innovative solutions to some of our most complex business problems.

As our Salesforce Administrator, you will be responsible for developing and maintaining our Salesforce instance as well as maintaining the relationships between our RevOps function and the key go-to-market divisions at Linnworks. Your experience as a Salesforce Admin in the SaaS space will ensure an efficient and best-in-class Salesforce instance, helping us scale on our growth journey
This position is open to candidates living in either Eastern or Central US time zones.

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The compensation for this role is $80k-$90k, DOE

In this role you will:

Work closely with RevOps leaders to design & develop Salesforce led solutions across our go-to-market functions (Sales, Marketing & Customer Operations) and delivering on training to end users when required
Handle admin functions (user maintenance, page layouts, new field creation, mass management of data) in Salesforce
Gather detailed requests and feedback from the business for improvements or changes to the system, and implement these changes using best practice development methodologies as appropriate
Automate processes using core Salesforce tools such as flows, approval processes and validation rules
Educate other team members on the capabilities and potential applications of Salesforce
Manage and maintain admin rights and external systems connected to Salesforce (Maxio/Chargify/Pardot/plus others) and become the technical point of contact across the business
Monitor Salesforce platform releases and liaise with Salesforce for issues and requests

Required Experience:

1 + years of experience in a position as a Certified Salesforce Admin
Experience in crafting Salesforce solutions using declarative tools and strong in creation and maintenance of Flows
Being focused and driven by solving problems and seeing results with attention to detail
Excellent communication skills, particularly in translating business requirements into technical solutions and facilitating discussions between stakeholders and C-Level executives
Excellent attention to detail, organization skills and documentation/written abilities
Able to work under pressure and adapt to shifting priorities, demands and timelines, and quickly update stakeholders on impact (potential or actual)
Be able to support developed solutions with documentation and process maps where required
Willingness to learn about and work with other technology platforms connected to Salesforce
Comfortable and experienced with agile ways of working

Required Certifications:

Certified Salesforce Administrator (ADM-201)

Desirable Certifications:

Certified Salesforce Advanced Administrator
Certified Salesforce Platform App Builder
Certified Salesforce Sales Cloud Consultant

The Good Stuff:

We embrace diversity and inclusion and encourage our amazing team members to bring their authentic, fun selves to work every day. We offer a culture of innovation, mutual respect, support, and transparency. The competitive and comprehensive benefits our team members enjoy are designed to ensure you and your family members are healthy.

401(k) Plan with employer match
Generous medical, dental and vision plans
Flexible spending, dependent care, and health savings accounts
Short-Term and Long Term Disability
Life Insurance and AD&D Insurance
Health and Wellness Initiatives
Workplace Flexibility
20 days Paid time off
10 Company Holidays
14 Sick Days
2 Volunteer Days
Team Member Referral Program

Who we are:

As the global leader in the eCommerce automation sector, Linnworks has one mission: Giving our clients back their time to grow and lead their brands. Companies wanting to sell their products via marketplaces like Amazon, eBay, Facebook, etc need a platform to automate and monitor retail, inventory and shipping processes and performance. We have teams across North America and Europe, and we are backed by Marlin Equity Partners, a leading growth equity firm headquartered out of California.

Linnworks not only has the market-leading product for e-commerce automation but also attracts the best people in the industry. Highly skilled, passionate, and collaborative with a winning and customer-centric attitude – we pride ourselves on our people.

Life at Linnworks:

Linnworks is proud to be an Equal Opportunity Employer (EoE). We believe that diversity of experience, perspectives, and background leads to a better environment for our employees, and better service for our customers. The training and development of our employees is something we value deeply. We are committed to continuous investment into their personal growth, providing clear paths for career progression, and equipping them with the tools and training required to become experts in their profession.

Salesforce Administrator, US (Remote) ID-2384

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Salesforce Administrator, US (Remote) ID-2384

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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