Description

Are you interested in leading physical security software products and services that intersect cloud computing, machine learning, and IoT? Do you enjoy the challenge of building and managing innovative services? Do you want to make an impact at a global scale? Then you should join our team!

The mission of Worldwide Operations Security Tech (WWOSTech) is to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. WWOSTech accomplishes this by building innovative, highly scalable services & technologies that that eliminate subjectivity, complexity, and variation: identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance. As part of WWOSTech, we build exciting software technology products that help with security and loss prevention for Amazon operations. We are looking for a passionate, results-oriented, and inventive Principal Product Manager - Technical to drive our suite of critical software to deliver world-class value for risk, resilience, and investigation management.

The right candidate possesses a strong background in customer-experience and product and program management, combined with solid understanding of current cloud-based software and web technologies. You must be able to thrive and succeed in an entrepreneurial environment. The candidate should have a track record of timely delivery of projects, be willing to dig in and get the job done, providing input to speed up key decisions.

Our customers are innovators, and you will have the chance to work with them to understand their challenges and design new offerings. Together, we’ll shape not just our own products, but the direction of the industry.

Key job responsibilities

• Lead a set of products to develop and execute the product roadmap using Amazon's working backwards process, including identifying customer pain points and new opportunities
• Establish best practices to define, prioritize, and communicate product requirements to cross-functional teams using Amazon's working backwards process
• Reinforce a team's ability to analyze emerging industry trends in Security & Loss prevention that can contribute to the long-term product strategy
• Work with multiple engineering teams to design and deliver high-quality software products that meet customer needs and business objectives
• Collaborate with user experience teams, data engineering, and solution architects to create intuitive and user-friendly interfaces for complex workflows
• Create foundational mechanisms to analyze user feedback and data to continuously improve product performance and user experience across the organization and suite of products
• Monitor the execution of projects in the portfolio, providing project progress to stakeholders when needed, identify and mitigating risks, and pushing for appropriate levels of quality to maintain the overall integrity of the project
• Work closely with various teams to ensure scalability and maintainability of the products
  
  

A day in the life

The Principal Product Manager-Tech will set and establish vision at a portfolio level. You will dive in when necessary and meet with stakeholders across different business lines in Worldwide Amazon Stores, Corporate, and AWS. You'll engage with multiple Product Managers and teams to strategize and deliver state of the art solution solutions.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan
  
  

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About The Team

Amazon’s ability to innovate on behalf of our customers relies on the perspectives and knowledge of people from all backgrounds.

We believe that building a culture that is welcoming and inclusive is integral to people doing their best work. We actively recruit people from diverse backgrounds to build a supportive and inclusive workplace.

Basic Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience technical product management
  
  

Preferred Qualifications

• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement
  
  

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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