Data Entry Rep Remote Customer Service – Work From Home Job ID-1332

November 23, 2024

We are seeking a Data Entry Representative for Remote Customer Service to join our team at American Express. This full-time position offers a competitive salary of $40,000 – $50,000 annually, depending on experience. Our team operates on a flexible schedule, allowing you to work from the comfort of your home during standard business hours. Enjoy a remote work environment with part-time opportunities available for those looking to work less than 4 hours a day. In addition to a supportive work culture, we offer a comprehensive benefits package including health and dental insurance, paid training, and paid vacation days.

Other Jobs You May Be Interested In

Job Description:

As a Data Entry Representative, you will serve as a vital link between our customers and the services provided by American Express. Your role will include a variety of responsibilities such as entering customer data, managing inquiries, and providing exceptional service to ensure that customer needs are met efficiently.

You will work closely with other team members to maintain accurate records and streamline processes while keeping customer satisfaction as your top priority. This role requires attention to detail, as you will be responsible for handling sensitive information and ensuring its integrity within our systems.

Communication is essential in this position, as you’ll be reaching out to customers and helping them navigate their accounts. If you enjoy problem-solving and have the ability to work independently in a remote environment, this is the perfect opportunity for you.

Your responsibilities will also include daily data entry tasks, responding to customer inquiries via email and chat, assisting with account management, and providing general support as needed. Additionally, you will engage in continuous learning and improvement practices to enhance your skills and optimize data practices for the company.

As part of your role, you will be expected to maintain confidentiality and uphold the security standards set forth by American Express. We encourage a team-focused mentality and welcome innovative ideas that help improve our workflows and customer engagement strategies.

Requirements:

– High school diploma or equivalent; further education in administrative support or related field is a plus.

– Proven experience in data entry, customer service, or a related role.

– Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

– Strong attention to detail and accuracy in data entry.

– Excellent written and verbal communication skills.

– Ability to work independently and manage time effectively.

– Familiarity with CRM systems and data management practices is a plus.

Responsibilities:

– Enter and verify customer data in the company’s database.

– Respond to customer inquiries promptly and professionally through email and chat.

– Assist customers in managing their accounts and resolving issues.

– Maintain confidentiality and integrity of sensitive information.

– Collaborate with team members to improve service delivery and customer satisfaction.

– Participate in training sessions and provide feedback for process improvement.

– Regularly update records and ensure data accuracy within the system.

Benefits:

– Competitive salary with opportunities for growth.

– Health and dental insurance coverage.

– Flexible working hours with remote work arrangements.

– Paid training and development programs.

– Paid vacation and holidays to promote work-life balance.

– Access to employee discounts and perks within the American Express network.

Educational Qualifications:

– High school diploma or equivalent; associate degree or higher preferred.

Experience:

– Prior experience in data entry and customer service preferred but not mandatory.

Company Overview:

American Express is a global leader in payment solutions, serving millions of customers worldwide. We pride ourselves on fostering a diverse and inclusive workplace where employees are empowered to deliver exceptional service. Our commitment to innovation, customer satisfaction, and corporate responsibility drives us to create an environment that encourages growth and development for our team. Join us and be a part of a company that values your contributions and invests in your future!

Data Entry Rep Remote Customer Service – Work From Home Job ID-1332

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Job Description:

Requirements:

Responsibilities:

Benefits:

Educational Qualifications:

Experience:

Company Overview:

Data Entry Rep Remote Customer Service – Work From Home Job ID-1332

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

Related Posts

Entry-Level Live Chat Support Specialist ID-2623

Customer Service Assistant(No work Experience needed) - Virtual Interview ID-2618

Consultant, Underwriting - E&S Specialty/Public & Business Auto ID-2615

Flexible Online Data Entry Jobs for 16-Year-Olds ID-2609

Amazon – 2023 BCD MBA Intern, Corporate Development Finance- Climate Pledge Fund – Seattle, WA ID-2605

Remote Chat Sales Agent (Part Time Job) ID-2601

Corporate Design Background for Microsoft Teams ID-2596

Graphic Designer/Sign Designer Job at FASTSIGNS #223501 in Hilliard ID-2587