Sr. Learning Experience Designer, Global Procurement Organization (GPO) ID-1374

November 23, 2024

At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. We are seeking an accomplished learning experience designer (LXD).

This role supports the Global Procurement Organization (GPO) that creates value for World Wide Operations by sourcing, procuring and managing non-inventory goods and services across 28 countries and multiple business lines. The role collaborates with subject matter experts to identify the most impactful organizational learning needs. The candidate creates activity-rich learning experiences using multi-modal (standard work, microlearning, eLearning, instructor-led learning, proximity learning etc.), customer-obsessed approaches. The role deploys learning using multiple channels including our learning experience platform, Global Procurement University. Candidates measure value to iterate to improve.

The right candidate for this role is a self-starter with dedication to seeing projects through to the end. You must be able to work independently in a collaborative, creative, and ambiguous environment. You will have an eye for detail and determination to hold to high standards. This position involves direct contact with both internal and external stakeholders. The candidate must have an ability to earn and maintain trust.

This role requires up to 30% travel and can be based out of Bellevue, WA or Nashville, TN.

Please submit examples of your past learning like a portfolio to review alongwith the resume.

Key job responsibilities

Articulate a clear description, benefits, execution plan for managed capabilities, skills, and programs
Manage multiple content development projects simultaneously
Select the appropriate subject-matter-experts; collaborate with them to identify measurable pain points and articulate the learning objective
Create project plan; use sprint methodology to prioritize and execute projects; monitor project progress
Select the appropriate learning modality balancing frugality with high standards
Create course outlines aligned to the problem; incorporate learner preferences, cognitive abilities, storytelling to enhance engagement and comprehension
Develop prototypes and translate prototypes into learner centered, performance-based, activity rich learning assets
Apply team standards that ensure alignment to the Amazon and GPO brand, accessibility, cultural relevancy, impact
Deploy learning using effective communication strategies; prepares facilitators as needed
Leverage science and data-driven approaches to design, deploy and evaluate the effectiveness of learning assets and quickly revises assets to address feedback
Manage, interpret, and analyze business data to report conclusions and make recommendations based on findings.
Produce written reports to communicate and gain support for solutions, measurement and evaluation plans.

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About The Team

We are dedicated to unleashing the full potential of our people by accelerating proficiency across a set of prioritized capabilities; driving business outcomes; promoting a learn and be curious culture; providing leaders with resources to leaders to develop talent; and engaging employees through leadership excellence, extraordinary teaming, and skills to derive meaning in work.

Basic Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
7 + years relevant experience in an instructional design role
Bachelors Degree in instructional design, education technology, or similar field
Experience developing and implementing department goals and strategies based on broader organization goal
Expertise using eLearning development tools such as Articulate Rise/Storyline, Camtasia, Adobe Photoshop/Illustrator, and Captivate.
Experience designing and developing interactive training materials in multiple modalities including ILT, eLearning, video, and/or job aids

Preferred Qualifications

Experience working in or supporting a procurement function like category or supplier management
Experience managing projects of medium to high scope independently, while working cross-functionally with multiple teams and stakeholders
Proven work experience designing and delivering training solutions to large organizations
Experience developing and managing learning experience platforms
Experience assessing curriculum effectiveness to develop solutions that positively impact learner performance
Masters in instructional design, graphic design, education technology, or similar field or industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications as appropriate (e.g. CPTD, CPT, PMP, etc.)
Advanced multimedia development in audio, video, and/or animation (e.g. Adobe Illustrator, Photoshop)
Experience with emerging tech trends for content creation (e.g. gamification, VR, xAPI)
Exceptional ability to earn trust of subject matter experts and stakeholders
Executive level verbal, written, and interpersonal communication abilities
Innovative and proactive problem-solving skills with the ability to use judgment in complex and ambiguous situations
Strong knowledge of and experience with performance and talent management

Sr. Learning Experience Designer, Global Procurement Organization (GPO) ID-1374

At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. We are seeking an accomplished learning experience designer (LXD). This role supports the Global Procurement Organization (GPO) that creates value for World Wide Operations by sourcing, procuring and managing non-inventory goods and services across 28 countries and multiple business lines. The role collaborates with subject matter experts to identify the most impactful organizational learning needs. The candidate creates activity-rich learning experiences using multi-modal (standard work, microlearning, eLearning, instructor-led learning, proximity learning etc.), customer-obsessed approaches. The role deploys learning using multiple channels including our learning experience platform, Global Procurement University. Candidates measure value to iterate to improve. The right candidate for this role is a self-starter with dedication to seeing projects through to the end. You must be able to work independently in a collaborative, creative, and ambiguous environment. You will have an eye for detail and determination to hold to high standards. This position involves direct contact with both internal and external stakeholders. The candidate must have an ability to earn and maintain trust. This role requires up to 30% travel and can be based out of Bellevue, WA or Nashville, TN. Please submit examples of your past learning like a portfolio to review alongwith the resume. Key job responsibilities Articulate a clear description, benefits, execution plan for managed capabilities, skills, and programs Manage multiple content development projects simultaneously Select the appropriate subject-matter-experts; collaborate with them to identify measurable pain points and articulate the learning objective Create project plan; use sprint methodology to prioritize and execute projects; monitor project progress Select the appropriate learning modality balancing frugality with high standards Create course outlines aligned to the problem; incorporate learner preferences, cognitive abilities, storytelling to enhance engagement and comprehension Develop prototypes and translate prototypes into learner centered, performance-based, activity rich learning assets Apply team standards that ensure alignment to the Amazon and GPO brand, accessibility, cultural relevancy, impact Deploy learning using effective communication strategies; prepares facilitators as needed Leverage science and data-driven approaches to design, deploy and evaluate the effectiveness of learning assets and quickly revises assets to address feedback Manage, interpret, and analyze business data to report conclusions and make recommendations based on findings. Produce written reports to communicate and gain support for solutions, measurement and evaluation plans. About The Team We are dedicated to unleashing the full potential of our people by accelerating proficiency across a set of prioritized capabilities; driving business outcomes; promoting a learn and be curious culture; providing leaders with resources to leaders to develop talent; and engaging employees through leadership excellence, extraordinary teaming, and skills to derive meaning in work. Basic Qualifications 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership 7 + years relevant experience in an instructional design role Bachelors Degree in instructional design, education technology, or similar field Experience developing and implementing department goals and strategies based on broader organization goal Expertise using eLearning development tools such as Articulate Rise/Storyline, Camtasia, Adobe Photoshop/Illustrator, and Captivate. Experience designing and developing interactive training materials in multiple modalities including ILT, eLearning, video, and/or job aids Preferred Qualifications Experience working in or supporting a procurement function like category or supplier management Experience managing projects of medium to high scope independently, while working cross-functionally with multiple teams and stakeholders Proven work experience designing and delivering training solutions to large organizations Experience developing and managing learning experience platforms Experience assessing curriculum effectiveness to develop solutions that positively impact learner performance Masters in instructional design, graphic design, education technology, or similar field or industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications as appropriate (e.g. CPTD, CPT, PMP, etc.) Advanced multimedia development in audio, video, and/or animation (e.g. Adobe Illustrator, Photoshop) Experience with emerging tech trends for content creation (e.g. gamification, VR, xAPI) Exceptional ability to earn trust of subject matter experts and stakeholders Executive level verbal, written, and interpersonal communication abilities Innovative and proactive problem-solving skills with the ability to use judgment in complex and ambiguous situations Strong knowledge of and experience with performance and talent management Sr. Learning Experience Designer, Global Procurement Organization (GPO) ID-1374

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Sr. Learning Experience Designer, Global Procurement Organization (GPO) ID-1374

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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