Overview

This an exciting time to join Confidence Apparel. Since 2020 we have grown our brand beyond an online presence and have now opened a location at Navy Pier Chicago. We believe in the power of confidence and the impact that can be made when it is aligned with fashion.

A portion of our proceeds goes toward our nonprofit organization, Confidence Foundation, which supports inner-city youth mental/physical wellness and education.

Responsibilities

Location: Navy Pier

The Sales Associate is responsible for providing a great in-store shopping experience for customers. The Sales Associate assists with additional tasks including, but not limited to, stocking, cleaning, and folding merchandise.

Execution

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.

Provide a Great Customer Experience

• Deliver a customer experience that includes an inviting, helpful and positive personal interaction.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management.

Other essential functions may occur as directed by your supervisor.

Essential Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers, Square POS)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Preferred Qualifications (skills and abilities)

• Some college
• Previous retail experience preferred
• Customer service skills and ability to interact with customers
• Strong verbal and written communication skills specifically with customers, sales leadership team and associates
• Demonstrated collaborative skills and ability to work well within a team

Closing

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As an equal opportunity employer, Confidence Apparel does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Confidence Apparel only hires individuals authorized for employment in the United States.

Job Types: Part-time, Temporary

Pay: From $17.00 per hour

Expected hours: 15 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Evening shift

Education:

• High school or equivalent (Required)

Ability to Relocate:

• Chicago, IL 60611: Relocate before starting work (Required)

Work Location: In person