Remote jobs at aetna - Supporting staff ID-1133

At Aetna, we pride ourselves on our commitment to providing innovative and high-quality healthcare solutions to millions of individuals across the nation. Our dedication to making a difference in people lives is the driving force behind our success. Aetna remote job opportunities in supporting staff offer a chance to be part of this transformative journey.

Job Title: Support Staff

Location: Remote

Company Website: Aetna

Job Description:

Aetna, a recognized leader in the healthcare industry, is seeking dedicated and talented individuals to join our team in the role of Support Staff. This is a remote position that offers the opportunity to work with a dynamic and diverse group of professionals. As a Support Staff member, you will play a crucial role in ensuring the smooth operation of our organization. Your contributions will directly impact our ability to deliver exceptional healthcare services to our customers.

Key Responsibilities:

  1. Administrative Support: Provide essential administrative support to various teams within the organization. This includes managing calendars, scheduling meetings, and handling correspondence.

  2. Data Entry and Management: Maintain accurate records and databases, ensuring the integrity and confidentiality of sensitive information.

  3. Customer Service: Deliver excellent customer service by responding to inquiries, resolving issues, and assisting customers in a professional and friendly manner.

  4. Team Collaboration: Work closely with colleagues to achieve team goals and enhance overall efficiency.

  5. Process Improvement: Contribute to the identification and implementation of process improvements to enhance productivity and effectiveness.

Required Skills:

To excel in the role of Support Staff at Aetna, candidates should possess the following skills:

  1. Organizational Skills: Ability to efficiently manage tasks, prioritize responsibilities, and maintain attention to detail.

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  1. Communication: Strong written and verbal communication skills are essential for effective interaction with team members and customers.

  2. Customer Focus: A dedication to providing exceptional service and solutions to our customers.

  3. Tech Savviness: Proficiency with standard office software and the ability to quickly learn and adapt to new tools and systems.

  4. Team Player: A willingness to collaborate and support colleagues to achieve common goals.

If you are a motivated and dedicated individual looking to make a meaningful impact in the healthcare industry while working remotely, Aetna Support Staff position may be the perfect fit for you. Join us in our mission to improve the health and well-being of individuals and communities. Apply today to start your journey with Aetna.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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