Remote Intake Specialist/Medical Biller | WFH ID-2652

Job Title: Medical Biller/Intake Specialist - Remote | Work from Home

Job Overview

Join our dedicated organization committed to enhancing the lives of individuals facing rare diseases and conditions through the provision of essential enteral nutrition formulas and medical foods. We are seeking a passionate Patient Intake Services / Insurance Specialist to become an integral part of our team. This role is available as either full-time or part-time and offers the convenience of remote work, allowing for a flexible work-life balance.

Key Responsibilities
  • Accurately verify and document insurance benefits for medical foods and durable medical equipment (DME) products.
  • Provide prompt and professional customer support via phone and email, addressing inquiries or directing them as necessary.
  • Process prior authorizations and facilitate approvals to ensure timely delivery of essential products.
  • Conduct annual insurance coverage verification to maintain uninterrupted patient care.
  • Resolve insurance denials effectively by liaising with both insurance providers and patients.
  • Collaborate with patients to gather updated insurance information, addressing any coverage gaps.
  • Process wholesale orders and monitor new patient referrals, ensuring accurate documentation and timely follow-up.
  • Communicate issues related to insurance verification and patient concerns to the Billing Manager and relevant team members.
  • Assist in claims submission by ensuring compliance with verification and authorization processes.
  • Uphold confidentiality standards and adhere to HIPAA regulations to protect patient information.

Required Skills
  • Minimum of 3 years of experience in medical billing, insurance verification, and claims submission; prior experience in the DME or enteral nutrition sector is advantageous but not mandatory.
  • Strong attention to detail to ensure accuracy across all tasks.
  • Excellent verbal and written communication skills for effective interaction with patients and insurance representatives.
  • Proficiency in Electronic Medical Records (EMR) systems, including familiarity with Microsoft Office applications (Word, Excel).
  • Customer-centric approach with the ability to address inquiries and concerns with empathy and professionalism.
  • Understanding of HIPAA regulations and a strong commitment to maintaining confidentiality in patient interactions.

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Qualifications
  • High School Diploma or equivalent is required; an Associate's degree is preferred. Certification in Medical Billing and Coding is a plus.

Career Growth Opportunities

We are committed to offering pathways for professional advancement and skill development, ensuring that our team members can grow alongside our impactful mission.

Company Culture And Values

Our organization prides itself on fostering a supportive, collaborative environment where your contributions are valued, and you can make a genuine difference.

Compensation And Benefits

We offer competitive compensation packages based on experience, alongside a flexible remote work setting that supports your professional journey and personal well-being.

Why Join Us?

By joining our team, you will play a pivotal role in assisting individuals who depend on enteral nutrition and medical foods for their health and well-being. If you are passionate about making a difference in patients’ lives and meet the necessary qualifications, we welcome your application.

Employment Type: Full-Time
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