Description

Be a part of the next exciting phase of Amazon’s transportation technology and business growth. Amazon Freight is building the next-generation of shipping services on top of our core transportation network. This role is responsible for leading major strategic projects involving new products, features, integrations and customizations, coordinating across internal teams and external customers.

Do you want to enjoy working with customers to identify opportunities? In this role, you will build sophisticated freight planning, design efficient shipper workflow solutions and operational processes, keeping customer satisfaction and cost-efficiency as overarching priorities. This Principal Technical Program Mgr will lead cutting-edge projects in enterprise integration, disruption-management, delivery and pickup workflow, risk prediction and real-time planning operations. It involves working with Product Managers and Software Engineering leaders within Amazon and corresponding external POCs, to ensure design, launch and success of customer-facing features.

Within the Amazon Freight team, our mission is to meet the transportation needs of a full spectrum of businesses from SMBs to large enterprises, by building the most efficient and optimal transportation solution on the planet, using our technology, global carrier network and engineering innovation as our biggest advantages. We use cutting-edge technologies in Gen-AI, machine learning, computer-vision and optimization techniques to deliver high-performance services at low cost. Amazon Freight has been recognized as one of Top-5 Freight innovators for three years running.

You will work with executive leaders, engineering, science and operations stakeholders to coordinate product launches, process improvement, generate ideas, validate entitlement and then direct a path to launch. You will work alongside the sales-team, to understand unique large-customer requirements, provide guidance on the our solution set and work creatively to design bespoke solutions as needed. You will define architecture, integration strategy, and work across products to drive execution. You’ll work in a fast-paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains. As a multi-discipline leader leading impactful large-scale projects, the buck will stop with you.

Key job responsibilities

Own and drive implementation and delivery of large- initiatives spanning product areas, customer integrations and feature customizations. Deliver on cost and efficiency goals, managing efforts, communicating status and managing stakeholder expectations. Lead agile engineering and teams to coordinate, prioritize and deliver to a roadmap Understand service inter-dependencies and lead cross-functional teams towards integrate solutions Clarify, prioritize and drive project commitments as well as establish and maintain clear chains of accountability Articulate program goals, desired outcomes, risks/issues and mitigation plan clearly.

Key job responsibilities

• Own and drive implementation and delivery of large- initiatives spanning product areas, customer integrations and feature customizations.
• Support sales team engagements leading technical architecture and integration design
• Deliver on cost and efficiency goals, managing efforts, communicating status and managing stakeholder expectations.
• Lead agile engineering and teams to coordinate, prioritize and deliver to a roadmap
• Understand service inter-dependencies and lead cross-functional teams towards integrate solutions
• Clarify, prioritize and drive project commitments as well as establish and maintain clear chains of accountability
• Articulate program goals, desired outcomes, risks/issues and mitigation plan clearly.
  
  

About The Team

Within the Amazon Freight team, our mission is to meet the transportation needs of a full spectrum of businesses from SMBs to large enterprises, by building the most efficient and optimal transportation solution on the planet, using our technology, global carrier network and engineering innovation as our biggest advantages. We use cutting edge technologies in Gen-AI, machine learning, computer-vision and optimization techniques to deliver high-performance services at low cost. Amazon Freight has been recognized as one of Top-5 Freight innovators for three years running.

Basic Qualifications

• 7+ years of technical product or program management experience
• 10+ years of working directly with engineering teams experience
• 5+ years of software development experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
  
  

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
  
  

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process,  /accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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