Licensed Insurance Agent, P&C (Remote) ID-2686

Job Title:


Licensed Insurance Agent, P&C (Remote)

Job Description


The Licensed Insurance Agent, works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. In this position you represent a leading Property & Casualty client assisting members with their insurance related needs. Examples include: Inquiries addressing various types of billing, property and casualty policies, resolving questions and issues, demonstrating accuracy in processing changes. All while providing a positive and welcoming experience to members, being empathetic and answering their inquiries thoroughly and professionally. (Military veterans are encouraged to apply.)

***PLEASE INCLUDE CURRENT/ACTIVE LICENSE AND NPN NUMBER***
**Must have an active resident license to sell P&C insurance**

English and Bilingual Spanish/English encouraged to apply.

The Licensed Property & Casualty Insurance Agent interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then a Licensed Property & Casualty Insurance Agent position at Concentrix is just the right place for you!

As a Licensed Property & Casualty Insurance Agent, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Licensed Property & Casualty Insurance Agent, you'll work from home and:

  • Be efficient in navigating multiple systems.
  • Actively listen and ask questions to identify customer needs.
  • Advise on plan options, coverages, and pricing.
  • Process new and/or amended enrollments.
  • Ensure our clients' customers enjoy authentic experiences.
  • Deliver expert customer experiences...with a smile.


YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property & Casualty Insurance Agent role include:

  • 1 + years of customer service experience
  • Active resident license to sell P&C insurance
  • Verifiable High school diploma or GED
  • Basic computer navigation skills and PC knowledge
  • Proficiency in fast-paced multi-tasking
  • Eagerness to learn new technologies
  • Passion for helping others
  • Patient and empathetic nature
  • Ability to pass a background
  • Must reside in the United States or have a valid U.S. address for residence


WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
  • $18.00 an hour entire length of training: English
  • $20.00 an hour entire length of training: Spanish
  • Shift differential once in production for evening and weekend hours.
  • Paid training (Classroom: 6 Weeks and Transition: 7 Weeks) and performance-based incentives


REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:
USA, OH, Work-at-Home

Language Requirements:

Time Type:
Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listed here.

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English

• Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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