General Manager, Airport Customer Experience ID-1269

Job Description

Directs, manages and oversees daily airport operation activities to ensure safe, reliable and efficient service for our passengers and stakeholders. Assesses and executes appropriate resources to optimize station performance. Monitors, reviews, and reports station performance. Establishes relationships through engagement, collaboration and inclusiveness with internal and external stakeholders. Coordinates closely with local airport authorities and government agencies to ensure organization’s priorities, objectives and concerns are effectively represented.

Manages scheduled, off-scheduled and charter flight operations and meets performance goals. Acts as liaison between the Company and various organizations. Evaluates, identifies and recommends process improvement changes for a dynamic operational environment. Oversees, monitors and controls budget and manages overall financial administration.

Job Qualifications


4 years in supervisory or management capacity

Knowledge of managing an operating budget

Ability to take initiative to act upon and adapt to a fast-paced environment

Must be able to secure appropriate airport authority and/or US Customs security badges

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Required Skills


MS Word

MS PowerPoint

MS Access

Time Management Skills

Conflict resolution skills

MS Excel skills

Soft Skills


Verbal communication

Driven and self-motivated

written communication

Flexibility/Adaptability

Detail oriented and highly organized

Multi tasker

Compensation


According to JobzMall, the average salary range for a General Manager, Airport Customer Experience in 2401 Smith Blvd, Arlington, VA 22202, USA is between $69,719 and $98,624. This range is based on the most recent salary data available for this position in the area. The salary range may vary depending on the experience and qualifications of the job seeker.

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