Director - Dealer Relations ID-2485

Description

  • We are seeking a strategic, data-driven Director of Dealer Relations with a proven track record in enhancing customer retention and growth through exceptional client service.
  • This role is crucial in understanding customer challenges and leveraging data to drive meaningful outcomes with our product solutions, while maintaining full accountability for customer satisfaction and engagement.
  • Lead account and revenue retention efforts, ensuring strong dealer relationship management focused on customer success.
  • Mentor and develop a team of Dealer Relations Managers, holding team members accountable for performance and instilling a culture of ongoing learning and growth.
  • Collaborate closely with partner departments to stay fully informed of product updates, upcoming releases, and overall status, ensuring alignment in customer communications.
  • Ensure all initiatives are executed within budget, monitoring expenditures to maintain financial efficiency.

Requirements

Benefits

  • Health care coverage designed for the mind and body.
  • Generous time off helps keep you energized for your time on.
  • Access a wealth of resources to grow your career and learn valuable new skills.
  • Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
  • From retail discounts to referral incentive awards—small perks can make a big difference.

Director - Dealer Relations ID-2485

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