Blue cross blue shield-jobs(remote, entry level) ID-1292

Reception, investigation, and resolution of all customer inquiries in a timely and accurate manner are all included in the full job description.

answering phone-based inquiries and issues from customers.

ensuring that every communication with customers is clearly documented.

Chat, phone, email, and TEAMS are all ways to communicate.

educating the caller to ensure that a solution is found right away.

must be able to pass the required tests to participate and attend.

Ability to work independently under general supervision and collaboratively as part of a team in a fast-paced environment Exceptional time management skills Ability to talk and type simultaneously in a clear and concise manner while interacting with customers You will have the opportunity to assist our members with customer service inquiries in this remote position. Preparing for this open door will most recent 12 weeks. The training takes place from 8:00 a.m. to 4:45 p.m. Eastern time. This position will have a weekly rotating shift that begins at 8:00 a.m. Eastern time and ends at 8:00 p.m. Eastern time after training.

Number of Openings Accessible:
24 Worker Class:
Employer Firm:


By applying for this position, you are indicating that you acknowledge and comprehend the following statements:


BCBST is an Equivalent Open door boss (EEO), and all representatives and candidates will be qualified for equivalent work potential open doors when business choices are made. BCBST will make a certifiable move to select, recruit, train and advance people in all occupation characterizations regardless of race, religion, variety, age, sex, public beginning, citizenship, pregnancy, veteran status, sexual direction, physical or mental handicap, orientation personality, or some other trademark safeguarded by material regulation.

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Benefits of Remote Jobs
Flexibility: Employees can often choose their working hours, making it easier to balance personal and professional commitments.
Reduced Commuting: Eliminating the daily commute saves time and money, leading to increased productivity and less stress.
Access to a Broader Talent Pool: Employers can recruit talent from anywhere, not limited to local candidates.
Cost Savings: Companies can save on overhead costs related to office space, utilities, and supplies, while employees save on commuting and work-related expenses.
Increased Productivity: Many remote workers report higher levels of productivity due to fewer office distractions.
Improved Work-Life Balance: The flexibility of remote work can lead to a healthier work-life balance, reducing burnout.
Diverse Work Environment: Remote work often fosters a diverse workforce, as employees can come from various geographic and cultural backgrounds.
Qualifications for Remote Jobs
Technical Skills: Depending on the role, proficiency in specific software, tools, or programming languages is often required.
Self-Discipline: The ability to stay focused and manage time effectively without direct supervision is crucial.
Communication Skills: Strong written and verbal communication skills are essential for collaborating with team members and clients remotely.
Problem-Solving Abilities: Employees should be able to tackle challenges and find solutions independently.
Adaptability: Being open to learning new tools and adjusting to different work environments or tasks is important.
Prior Experience: Many remote positions prefer candidates with previous remote work experience or relevant industry experience.
Organizational Skills: The ability to manage multiple tasks and prioritize effectively is critical for success in a remote setting.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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